Neology and Plenary Roads Denver launch first Tolling-as-a-Service platform on US 36

Neology says it went live Sept. 14 on a Tolling-as-a-Service platform for Plenary Roads Denver’s PeakPass operation on the US 36 Express Lanes between Denver and Boulder. The deployment combines roadside tolling, back-office operations, call center support, invoicing and violations processing in a single managed service model.

Why it matters: - Neology and Plenary Roads Denver say the US 36 deployment is the tolling industry’s first fully integrated Tolling-as-a-Service platform. - The model bundles technology and operations into one service, which is designed to reduce complexity for toll road operators and improve the customer experience. - The launch covers one of Colorado’s most heavily traveled transportation corridors.

What happened: - Neology announced the go-live of its Tolling-as-a-Service platform for Plenary Roads Denver’s PeakPass operation on the US 36 Express Lanes connecting Denver and Boulder, Colorado. - The platform went live on Sept. 14, 2026. - The deployment establishes a long-term relationship under an initial 10-year agreement with options to extend the term for up to 40 years.

The details: - The managed service combines Neology’s roadside tolling technology, back-office services, call center operations, invoicing and violations processing. - The PeakPass deployment includes Neology’s tolling technology suite: neoForce roadside toll collection platform, neoRead vehicle identification and image review technologies, neoClass vehicle classification capabilities and neoCare customer care and account management services. - The system supports toll collection across 17 tolling locations along the US 36 Express Lanes corridor. - The platform is designed to deliver accurate transaction processing, streamlined customer service and operational visibility. - Plenary Americas Senior Vice President of Operations Christian Guevara said the platform provides the technology, operational support and scalability needed to deliver a reliable customer experience and support the long-term vision for the corridor.

Between the lines: - The deployment shows a shift in tolling toward service-based technology delivery instead of separate product and operations contracts. - Neology is positioning itself to provide broader mobility and tolling platforms rather than individual tolling products. - For operators, the appeal is predictable lifecycle costs, less technology complexity and more room to scale.

What's next: - Neology and Plenary Roads Denver will operate PeakPass under the new managed-service model and may extend the agreement beyond the initial 10 years. - The US 36 launch gives Neology a reference point as it pursues more integrated tolling deployments. - The company also says the platform is part of a broader effort to modernize infrastructure and improve mobility services for motorists.

The bottom line: - The US 36 launch is a meaningful test case for Tolling-as-a-Service and a sign that toll operators are moving toward integrated, outsourced platforms.